Fraud Program Support

Our Co-Sourced Fraud Program Support service is designed for banks and credit unions that require continuous oversight and enhancement of their fraud risk management program without expanding permanent headcount.

We operate as an extension of your internal fraud, risk, or compliance function, providing ongoing expertise, program support, and operational capacity—while the institution retains full ownership, governance, and accountability for fraud risk management decisions.

Our co-sourced fraud support is aligned with FFIEC and interagency guidance and is designed to supplement internal resources while preserving management and board accountability. Services support a risk-based approach to fraud prevention, detection, response, and ongoing monitoring across products and services.

A key advantage of this model is its flexibility. Institutions can scale support up or down based on evolving risk levels, regulatory expectations, or resource constraints. This enables organizations to respond quickly to emerging fraud threats, system implementations, or investigative backlogs without long-term staffing commitments. Additionally, the model can be tailored to address specific gaps—whether in fraud strategy, analytics, governance, or operational execution—ensuring alignment with the institution’s unique risk profile and business objectives. By integrating external expertise with internal knowledge, organizations benefit from enhanced visibility, improved control effectiveness, and a more agile, resilient fraud risk management framework.  Our standard support service packages are highlighted below.

Advisory Support (Co-Sourced Advisory Retainer)

Best for: Institutions with an established fraud program seeking ongoing subject-matter expertise and regulatory guidance.

Scope of support includes:

• Fraud risk management advisory and consultation
• Interpretation of FFIEC, interagency guidance, and examiner expectations
• Fraud policies, procedures, and program framework updates
• Fraud risk assessments and control gap analysis
• Fraud incident escalation and response guidance

Delivery model:
Monthly advisory retainer with defined hours and service-level expectations.

Managed Support (Hybrid Co-Sourced Model)

Best for: Institutions requiring both strategic oversight and hands-on support for key fraud program activities.

Scope of support includes:

• All Advisory Support services
• Hands-on support for fraud risk assessments and control reviews
• Governance support for fraud monitoring tools, alerts, and workflows
• Fraud incident review, trend analysis, and root cause support
• Participation in fraud governance, risk, and management meetings
• Support for internal audits, regulatory exams, and independent reviews

Delivery model:
Hybrid co-sourced retainer combining: Fixed monthly advisory capacity, and a defined scope of operational fraud program activities.

Program Support (Comprehensive Co-Sourced Retainer)

Best for: Institutions seeking a co-managed or outsourced fraud program function with comprehensive, ongoing support.

Scope of support includes:

• End-to-end fraud risk management program support
• Ongoing fraud risk assessments and monitoring
• Fraud incident management, trend reporting, and governance support
• Management and board-level metrics and reporting
• Examiner, audit, and regulatory response support
• Continuous program enhancement aligned with evolving fraud risks and regulatory expectations

Delivery model:
Comprehensive monthly retainer with clearly defined scope, capacity, and service levels aligned to the institution’s size, complexity, and fraud risk profile.

Why a Co-Sourced Fraud Program Model?

• Maintains internal ownership and regulatory accountability
• Scales fraud expertise and operational capacity without additional headcount
• Strengthens governance, documentation, and examiner readiness
• Improves responsiveness to emerging fraud threats
• Supports consistent alignment with FFIEC expectations

Whether your institution requires targeted advisory insight, a balance of strategic and operational support, or a fully co-managed fraud program, our co-sourced models are designed to align with your specific risk profile, organizational structure, and regulatory environment. Each option provides the flexibility to scale and adapt as fraud risks evolve, while maintaining clear governance and accountability within your institution. By integrating deep subject-matter expertise with practical execution, we help strengthen fraud risk management capabilities, enhance control effectiveness, and support sustained program maturity in an increasingly complex and dynamic threat landscape.  For more information about our support services, contact us here.