Fraud Program Management Training

Fraud Risk Management Training

Our Fraud Governance & Client Awareness Training services are designed for banks and credit unions seeking to strengthen fraud risk oversight at the executive and board level while supporting client-facing fraud awareness initiatives for higher-risk customer segments.

This service complements existing operational fraud controls and frontline training programs by focusing on governance, oversight, and proactive customer education, aligned with Interagency Guidance and emerging fraud risks.

Executive & Board Fraud Risk Oversight Training

Best for: Board members, board risk committees, executive management, senior operations leadership, compliance, risk, and audit leaders.

Training focus includes:

Executive and board responsibilities under Regulatory Guidance
Management and board accountability for fraud risk oversight
Understanding the institution’s fraud risk profile and risk appetite
Oversight of fraud detection, monitoring, and response frameworks
Review of key fraud metrics, trends, and escalation processes
Emerging fraud threats impacting financial institutions

Outcome:
Strengthens governance, supports effective challenge, and enhances leadership-level understanding of fraud risk and regulatory expectations.

High-Risk & High-Net-Worth Client Fraud Awareness Training

Best for: Commercial clients, high-net-worth individuals, and other higher-risk customer segments.

Training focus includes:

Current fraud and scam trends targeting businesses and affluent customers
Business Email Compromise (BEC), wire fraud, and social engineering schemes
Common red flags and behavioral indicators of fraud attempts
Practical steps clients can take to verify requests and reduce exposure
Roles and responsibilities of the client and the institution in fraud prevention
When and how to contact the institution if fraud is suspected

Delivery approach:
Client-facing education sessions hosted by the institution
Webinars, workshops, or targeted presentations
Custom content aligned to the institution’s customer base and risk profile

Outcome:
Enhances client awareness, reduces fraud exposure, and supports proactive fraud prevention through informed customer behavior.

Delivery Model

Instructor-led sessions (virtual or onsite)
Customizable content aligned to the institution’s size, complexity, and fraud risk profile
Stand-alone sessions or integrated with broader fraud or risk management initiatives
Optional client-facing materials and executive summaries

Interagency-Aligned Positioning Statement

Our fraud training services are aligned with Interagency Guidance and are designed to strengthen executive and board-level oversight while supporting customer fraud awareness initiatives for higher-risk client populations. Training promotes proactive identification and mitigation of fraud risks through effective governance and informed client engagement.